Sensaball frequently asked questions

Sensaball is an Australian-designed, owned and made multi-directional rolling cane tip designed to glide over common indoor and outdoor surfaces while providing richer tactile feedback.

Sensaball is designed for most common white-cane attachment styles, including hook-tip and slip-fit attachments. The threaded example is limited to the Comde Derenda fitting video.

The detailed fitting page provides step-by-step instructions, official cane-specific video links, and a safety check before walking.

Choose an available product in the Shop section and use the secure Wix checkout handoff. Shipping, delivery, returns and payment information are shown before payment.

Sensaball falls under Low-Cost Assistive Technology. Self-managed participants can buy online and claim reimbursement using the tax invoice; plan-managed participants can request an invoice for their Plan Manager; agency-managed participants can ask an O&M instructor or registered support provider to order.

Sensaball products have an 18-month limited warranty for defects in materials and workmanship under normal, intended use, in addition to Australian Consumer Law rights.

Email info@sensaball.com.au for product, fitting, ordering, shipping, returns, NDIS, distribution or accessibility enquiries, or use the Contact page form.

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